What is StreamMate X?

StreamMate X is a powerful multimedia browsing tool that provides users with a smooth content browsing and management experience. It allows you to browse various online content, save it for offline viewing, and manage your personal media collection with a clean, intuitive interface.

Which platforms does StreamMate X support?

StreamMate X is currently available for iOS devices, including iPhone and iPad. We are working on expanding to other platforms in the future.

Is StreamMate X free to use?

StreamMate X offers a free version with basic features. Premium features are available through in-app purchases or a subscription plan. Check the app store for current pricing information.

How do I update StreamMate X?

StreamMate X updates automatically through the App Store. To ensure you have the latest version, open the App Store, go to your account, and check for available updates.

Do I need to create an account to use StreamMate X?

Basic features of StreamMate X are available without an account. However, creating an account allows you to sync your content across devices and access premium features.

How do I create an account?

To create an account, open the app and go to the Settings tab. Tap on "Sign Up" and follow the instructions to create your account using your email or sign in with Apple.

I forgot my password. What should I do?

If you forgot your password, tap on "Log In" on the Settings tab, then select "Forgot Password". Follow the instructions sent to your email to reset your password.

How do I save content for offline viewing?

To save content for offline viewing, browse to the content you want to save, then tap the download icon (arrow pointing down). The content will be saved to your library and accessible even without an internet connection.

Which content sources does StreamMate X support?

StreamMate X supports browsing and saving content from various public sources including social media platforms, educational websites, and other publicly available content repositories that allow content to be saved for personal use.

How do I organize my saved content?

You can organize your saved content using collections and tags. Go to your Library tab, select the content you want to organize, then tap "Add to Collection" or "Add Tags" to categorize your content for easier retrieval later.

How do I change the app language?

To change the app language, go to the Settings tab and select "Language". Choose your preferred language from the available options. The app will immediately reflect your language choice.

The app is crashing. What should I do?

If the app crashes, try the following steps:
1. Close the app completely and restart it
2. Restart your device
3. Check for app updates in the App Store
4. If the issue persists, try reinstalling the app
5. Contact our support team if none of these solutions work

I can't play certain saved content. Why?

There could be several reasons:
1. The content might have been removed from its original source
2. Your device may not support the content format
3. The download might be incomplete or corrupted
Try downloading the content again or check if your device supports the media format.

How do I report a bug?

To report a bug, go to the Settings tab and select "Report a Problem". Fill out the form with details about the issue you're experiencing, including steps to reproduce it if possible. Our support team will investigate the issue.

How is my personal data used?

StreamMate X collects minimal personal data required for account functionality. We do not sell your data to third parties. For complete details, please refer to our Privacy Policy in the app's Settings tab or on our website.

Is it legal to save content for offline viewing?

StreamMate X is designed for saving publicly available content for personal use, which is generally considered fair use in many jurisdictions. However, users are responsible for ensuring their use complies with local laws and the terms of service of content providers. Please refer to our Terms of Use for more details. StreamMate X should not be used to distribute or share protected content.

How can I delete my account and data?

To delete your account, go to the Settings tab, select "Account", then "Delete Account". Follow the prompts to confirm deletion. This will permanently remove your account and all associated data from our servers. Content saved locally on your device will remain until you delete the app.

Didn't Find Your Answer?

Our support team is ready to help with any other questions you might have.

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